FREE SHIPPING FOR ORDERS OVER R1500
Will my board look identical to the photo on the website/on social media?
It will certainly look similar but there is no way to produce two identical boards. Resin has a mind of its own, so the drape as the resin falls will look different. It’s what gives each board such a unique personality. It’s also quite difficult to photograph these boards accurately due to how shiny resin is – light bounces off like crazy! This also results in a little bit of colour distortion. For example, my emerald green resin can actually look blue in some lights. What is uniform across ALL my boards though, is that clients tell me that the photos don’t do the boards justice. They are so much more beautiful than cameras can depict.
Are your boards scratch-resistant?
Yes, but please note the difference between scratch-resistant and scratch-proof. Will they hold up against a cheese knife gentling cutting into some Camembert? Yes. Will they hold up against you cutting chicken portions for a braai? No, probably not. If you are looking for a heavy-duty cutting board, please look elsewhere for boards that are designed for hefty durability. Ruby Tuesday Resin boards are mostly for displaying food beautifully, as opposed to being designed for the purpose of resisting giant knives.
Are your boards heat-resistant?
Yes, technically the resin sections can tolerate heat up to 80 °C but mostly these boards are used for displaying room-temperature or cold food, like charcuterie, bread and cheese. I would not recommend using them for very hot items but the coasters will stand up to your steaming mug of hot tea or coffee just fine.
How do I care for my Ruby Tuesday Resin board?
This question is music to my ears – please care for your artwork! Ruby Tuesday Resin boards should never be submerged in water. To clean the boards after use, wipe them down with a soapy, damp cloth and dry the board immediately with a dry cloth. To keep the boards looking luscious, apply a food-grade oil made specifically for wood-care. It might seem fancy but it makes such a difference to your wooden boards (not just your Ruby Tuesday Resin pieces! Your wooden chopping boards will love you for it!). Both food-grade mineral oil and board wax are available in my shop.
Tell me about your kits?
My Ruby Tuesday Resin Starter Kits are designed to help a total resin novice go from zero to hero when it comes to making coasters. You can choose between four colour options: white lustre and gold; Neptune blue and gold; hunter’s green and gold; rose gold and gold…I like gold, what can I say? Everything you need to make four coasters is included in the kit: written instructions, a step-by-step tutorial video, Ruby Tuesday Resin moulds, two pigments based on the above colour selections, all the tools you will need, glitter, mixing cups and a few extra surprises…Oh, and free shipping as well! Now you know what to buy that person who has everything!
Where are you stocked in-store?
Mzuri Mamas in Kalk Bay
Gerber & Co in Simondium and Bitterfontein
Bespoke Registry in Cape Town
Spence and Mae in Hillcrest
Jacqui Manuel Homeware - the LAB – in Durban
Ithemba Creations in the USA
Are you willing to partner with more stockists?
Yes! I am always on the lookout for new opportunities to stock in-store since my following is all over South Africa and people always appreciate the opportunity to see art in person before making the decision to purchase. Please get in touch (at firstname.lastname@example.org) if you are a retailer interested in stocking my artworks and please feel free to recommend me to your favourite shops if you can imagine my work being right at home there!
How do I place an order?
All boards that are in stock and readily available to be shipped are listed on the website. Simply add to your cart, head to the checkout and follow the prompts.
Do you do custom orders?
Yes! If you’ve seen something that you like on my social media that isn’t currently in stock on the website, or you’ve got a great idea for something resin-related, please contact me (at email@example.com) so I can make your bespoke dreams come true.
How much is shipping?
Shipping to anywhere in South Africa costs, on average, R 100. If you live in an outlying area, it may cost a little bit more.
Do you offer free shipping?
Yes! Shipping is free for all orders over R1500, provided the delivery address is in South Africa.
How long will my order take to get to me?
If you ordered an in-stock product from the website, then it should be with you within 2-4 working days.
Do you ship internationally?
If you are an international client, please get in touch with me directly (at firstname.lastname@example.org) so that I can talk you through the various shipping options.
Can I just collect my order from you?
Unfortunately, not. While I love interacting with my clients on social media platforms, I try to keep my home life and work life separate – for the sanity of my family! You are welcome to purchase from my stockists listed above or keep an eye out for announcements of upcoming markets if you would like to buy in-person.
What if my order arrives damaged?
It’s very unlikely. Your order is painstakingly wrapped with loads of special wrapping foam (have fun playing with it when you’re done opening up your package), taped, and then placed in the courier bag. Just from statistics alone – out of the thousands of resin artworks I have made, there has been a report of a damaged item just once. If you are unlucky, please get in touch with me and we will make a plan.
How long will my custom order take?
Custom orders take anywhere from 14 to 21 days, depending on the curing time required by the resin for each layer – and there are a lot of layers!
Can I place a rush on a custom order?
Unfortunately, not – resin can’t be hurried when it comes to drying and I don’t rush my art. Please plan in advance if you are ordering for a special occasion.
What if I bought a board as a gift for someone and now I want to keep it for myself?
Does it make you feel better if I tell you that lots of other Ruby Tuesday Resin customers have been in the same boat? Only you can decide what to do…or solve the conundrum by placing another order?